LSE Student Union Shop secure online shop Home page  
Search our ShopSearch our Shop
  Log in and new user registration View the contents of your secure shopping basket LSE Student Union Shop secure online shop Home page
You are here Returns and Shipping
Special Offers and Promotions
See all our discounted products Special Offers
New Lines New Lines
Categories
Clothing
Graduation 2009
LSE Print
Memorabilia
Personalised Gifts
Company information
Visit our Links Page Visit our Links Page
How to shop at Lseshop.com How to shop at Lseshop.com
Returns and Shipping Returns and Shipping
Customer Login & Registration Register
View the status of an order Order Tracking
Add LSE Student Union Shop to your Favourites Add to Favourites
Click here to contact us Contact Us
We welcome your comments on our products, service and website Feedback
Our Terms & Conditions including Privacy, Security, Cooling off period and Returns Terms & Conditions
View site map Site Map
Newsletter
To receive details of
regular Special Offers
enter your email address
 
Returns and Shipping

Postage and packing:

A charge of £3.00 to the UK for 1st item and £2.00 per additional item. For the EU & Rest of World a charge of £6.00 for 1st item and £3.00 per additional item.

Our Returns Policy

At Lseshop.com we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.

For All Items

Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition, within 28 days from time of receipt and we will issue a full refund for the price you paid for the item.

We accept the return of all items only if the are unopened (applicable to some items) and in their original condition. If you return goods, as detailed, up to 28 days from time of receipt, we will issue a full refund for the price you paid for the item.

Shipping

All orders placed on our website will be shipped to the address you provide when filling out the online order form. Orders will be sent by mail and all postage and packaging costs on orders placed in the UK are included in the purchase price as it appears on the website. A standard shipping charge of £3.00 to the UK for 1st item and £2.00 per additional item. For postage and packing to the EU & Rest of World is £6.00 for the 1st item and £3.00 per additional item.

Defective Items

If you are returning an item because of an error on our part or because it is defective, we will be happy to refund the delivery charges incurred in returning the item to us. Otherwise you will be responsible for those charges and the costs of any other services provided to you in connection with your purchase.

To Return An Item

To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box or packaging with all warranty cards, manuals and accessories.

Send to: LSE Students' Union Shop
Returns Department
East Building
Houghton Street
London WC2A 2AE
United Kingdom

For your protection we recommend that you use a recorded - delivery service.

This returns policy does not affect your statutory rights